Frequently Asked Questions
Please read our FAQ before sending us a message.
We aim to ship all orders with in 2 working days (Monday – Friday)
All Items will be send royal mail which will take an additional 1-2 working days.
If you have not received your order with in 1 week please get in contact
International orders will take 7-14 days + customs delays
We can accept Paypal as well as all main Credit and Debit cards Via our payment provider Stripe. All of which are 100% secure.
We aim to get all UK orders delivered in a few days tracking can be viewed on your account. If you have not received your packaging in 7 days please get in contact.
International orders can take around 7-14 days + customs delays.
Our website is secured by the latest SSL certificates as well as all sensitive data is stored encrypted.
All payments are handed by 3rd party providers like Paypal and Stripe and no payment details are stored by The Patch Board.
Once ordering your order will be sent down to our warehouse real time during opening hours once ready to ship you will get a email notification saying its on its way.
Why not get in Touch?
The patch board is a online only retailer with no show room.
To see our products please visit one of our dealers.
Return and Mailing address
Unit 2 Avondale Business Park
Opening hours Monday - Friday 9:30 - 17:00